Visa and Mastercard only are accepted and will incur a 1.8% surcharge. Credit card payments will be shown on your credit card statement as payment to East Coast Conferences.

Please note that once paid, the Registration Form is recognised by the Australian Tax Office as a compliant Tax Invoice. Once payment has been received, a delegate confirmation letter will be posted or emailed to the address given (please indicate your preference for email or posted confirmation on the registration form).

Please include Billing Address details on the registration form if applicable. All payment related correspondence (i.e. invoices and receipts) will be sent to the Billing Address.

All cancellations must be made in writing to East Coast Conferences. Registration fees will be refunded less a 25% cancellation fee prior to 5pm on Friday 7 March 2025. After this date, we regret that no refunds will be made, however substitute delegates will be accepted. Please note that cancellation fees will apply whether or not payment is received at the time of registration. By submitting the registration form, you are agreeing to these conditions.

Due to strict insurance conditions, shared registrations are not permitted. Attendees not able to attend for the full conference should register for day rates. Please note one registration form with payment must be received per attending delegate.

Delegate’s registration and social function ticket fees do not include insurance of any kind. The organisers recommend taking out an insurance policy of your own choice with your local insurance or travel agent.

We cater for guests who require a vegetarian, gluten free meal or food allergies (such as nut, shellfish or egg). However, any lifestyle meal requests may be subject to a menu surcharge. All dietary requirements need to pre-arranged at least 7 days prior to the commencement of the conference.

East Coast Conferences complies with all legislation which is designed to protect the rights of the individual to privacy of their information, including the Privacy Act 1988 (Cth). Information collected with respect to your registration for participation in this Conference will only be used for the purposes of planning, conduct of the event or communication regarding future events. These details may be made available to parties directly related to the Conference including but not limited to East Coast Conferences, host council, venues, accommodation and travel providers (for the purposes of room/travel bookings and Conference options), key sponsors (subject to strict conditions) and other related parties as deemed necessary. It is also usual practice to produce a ‘Delegate List’ of attendees at the Conference and to include the individual’s details in such a list. By registering to attend this Conference, you acknowledge that the details supplied by you may be used for the above purposes. It is your responsibility to ensure that all information provided to the East Coast Conferences is accurate and kept up to date. To access or update your information, please email jas@eastcoastconferences.com.au

By attending this Conference, you grant both East Coast Conferences and the host councils the right to use your image and likeness for marketing and promotional purposes, unless you specifically request removal of the photo or video in writing by emailing your details, the photos details and the Conference name to jas@eastcoastconferences.com.au detailing your request.

In the event of industrial disruptions or natural disasters East Coast Conferences and the host council cannot accept responsibility for any financial or other losses incurred by the delegates. East Coast Conferences and the host council take no responsibility for injury or damage to persons or property occurring during the Conference. All insurance, including medical cover, or expenses incurred in the event of the cancellation of the Conference is the individual delegate’s responsibility. Delegates are encouraged to choose a travel insurance policy that includes loss of fees/deposits through cancellation of your participation in the Conference, or through the cancellation of the Conference itself, loss of airfares for any reason, medical expenses, loss or damage to personal property, additional expenses and repatriation should travel arrangements have to be altered. East Coast Conferences and the host council will take no responsibility for any participant failing to insure.

East Coast Conferences shall not be liable for any loss caused by the cancellation of the conference where such cancellation is due to Force Majeure. The organisers will use all reasonable efforts to conduct the conference despite the intervention or occurrence of any such cause.

In this clause, Force Majeure means circumstances which are beyond the reasonable control of East Coast Conferences and which are reasonably likely to affect East Coast Conferences successful delivery of the Event or would make it inadvisable, impracticable, illegal, or impossible for a party to perform its obligations as originally contracted under this Agreement, including: fire, flood, earthquake, extreme adverse weather conditions, failure of electric power, gas, water, or other utility service, collapse of building structures, widespread disease or other public health emergency (including pandemic or epidemic), strike or other industrial action, the outbreak or declaration of war, act of terrorism, revolution or government orders or action (including the declaration of a State of Emergency).

If, as a result of Force Majeure, East Coast Conferences cancels the Event/s, ECC shall use reasonable commercial endeavours to reschedule the Event.

Without prejudice to its obligations East Coast Conferences accepts no liability and will not be liable for any compensation where the performance of its obligations under this Agreement is affected by Force Majeure.